Atasay Sales Training

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Atasay Sales Training

Becoming a high-performance retail salesperson

  • Develop your sales and service competency
  • Understanding the importance of First Impression

Why the way you open the sale can mean success or failure

  • When customer says “I’m just looking” , then what ?

Probing techniques

  • Questions to open up conversation
  • Developing trust

Non Verbal Clues

  • Reading your customers non verbal clues
  • Match and mirror

Assumptions

  • The most powerful assumption in retail selling

Customer concerns and objections

  • The price objection
  • The Value

Closing the sale

  • Buying signals
  • Closing techniques

Sending Customers with a smile

  • How and when to thank your customer
  • Follow up your customers